What to do if my home in Staten Island was flooded from storm?

Dealing with the ongoing rain storms and failed sewer systems have led to massive flooding Island wide. Learning that your basement is flooding is frustrating but check out some tips below on how to deal with the aftermath.

1. Shut off circuit breaker if possible before stepping into the basement. Any electronics in contact with the floodwater are unsafe.

2. Wear protective rubber boots and gloves before you start to clean up.

3. Be sure to take photos/videos of the flooded area while water is there as evidence. Take photos of any damaged items as well to see if insurance will cover the cost to replace. Try to keep items as is until adjuster comes out.

4. Call your insurance company- Flood coverage is usually an additional coverage. However, if flooding was caused by sewer backup you may have coverage. It may be wise to consult with a local public adjuster as well.

5. Cleanup & deodorize: Be sure to clean up any standing water and damaged items. It may be a good idea to invest in a wet vac and a dehumidifier to rid the area of water to prevent mold growth. You may need the services of a professional so look into companies such as ServPro. Be sure to use bleach when cleaning walls, floors,etc.

Below are links to city & state resources that may be of help.

To report sewer backup use this online form. Click Here

To report water damage from storm use this form. Claim must be filed in person or by registered or certified mail within 90 days of the occurrence at the NYC Comptroller's Office, 1 Centre Street, Room 1225, New York, New York 10007. It must be notarized. If claim is not resolved within 1 year and 90 days of the occurrence, you must start legal action to preserve your rights. Click Here

Photo Source: www.nyc.gov